Contact
Have a question about your order, shipping, returns, or need product advice? We are here to help.
Feel free to reach out to our customer support team using the form below or through any of our direct contact channels. We strive to respond to all inquiries within 24 hours (Monday – Friday).
Get in Touch
- Store Name: Kiximo
- Email: support@kiximo.shop
- Phone: (774) 631-5456
- Address: 28 Crockett Rd, Milford Massachusetts 01757, United States
- Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Operating Hours
- Monday – Friday: 9:00 AM – 5:00 PM (EST)
- Saturday – Sunday: Closed (Inquiries received over the weekend are handled first thing Monday morning)
Quick Assistance Checklist
To help us resolve your inquiry as quickly as possible, please include:
- Your Order Number (e.g., #KIX1001) in the subject line if you are inquiring about an existing purchase.
- The email address used during checkout.
- Clear photos or video clips if your message is regarding a damaged, defective, or incorrect product.